Sales terms
Last updated: August 2026
These sales terms apply to course purchases made on the Slonto platform, between a student and the course creator. Payments are processed by Stripe.
Prices and payment
Course prices are displayed before purchase, including tax where applicable. Payment is made online, securely, through our provider Stripe.
Access to the course
As soon as payment is confirmed, you get access to the purchased course from your personal space. Access is personal and non-transferable.
Right of withdrawal
You have 14 days from the purchase to exercise your right of withdrawal, without having to justify yourself.
Exception: digital content (courses, quizzes, videos). By expressly agreeing that performance begins immediately and acknowledging that you lose your right of withdrawal, you waive this right as soon as access to the course begins.
Refunds
If you exercise your right of withdrawal under the applicable conditions, we issue the refund within 14 days of receiving your request, using the same payment method used for the purchase.
Course content
Courses are provided by the creators. If you have an issue with a purchased course, contact us at [email protected]: we will help you enforce your rights.
Consumer mediation
In accordance with French consumer law, you may, free of charge, refer any unresolved dispute to a consumer mediator. The mediator's details are: information to come.
Governing law
These sales terms are governed by French law.